Privacy policy

Privacy Policy for Fasty

At Fasty, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and disclose information when you use our food and grocery delivery services. By using Fasty, you consent to the practices described in this Privacy Policy.


Information We Collect

1.1 Personal Information

When you create an account with Fasty, we collect personal information such as your name, email address, phone number, and delivery address. This information is necessary for us to provide our services to you.

1.2 Order Information

When you place an order through our platform, we collect information related to your order, including the items you order, the payment method used, and the delivery instructions.

1.3 Location Information

To facilitate the delivery process, we may collect your precise location information when you use our mobile app or website. You can choose to allow or deny access to this information through your device settings.

1.4 Usage Information

We collect information about your interactions with our platform, such as the pages you visit, the features you use, and the actions you take. This information helps us improve our services and personalize your experience.

1.5 Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your browsing activities. These technologies help us enhance your user experience, remember user preferences, determine the popularity of content, deliver and measure advertising effectiveness, and analyze traffic and trends.


How We Use Your Information

2.1 Providing Services

We use your personal information to process and deliver your orders, communicate with you regarding your orders, and provide customer support.

2.2 Improving Our Services

We analyze usage information to understand how our platform is used, identify trends, and improve the user experience, including personalizing content and features.

2.3 Customer Support

We may use your information to respond to your inquiries, troubleshoot issues, and address your concerns.

2.4 Marketing and Communication

With your consent, we may send you promotional emails, newsletters, or other communications about our services, discounts, or special offers. You can opt out at any time.

2.5 Legal Compliance

We may use your information to comply with applicable laws and to protect our rights, privacy, safety, or property.


Information Sharing and Disclosure

3.1 Service Providers

We may share your information with third-party service providers who assist in delivering our services, such as payment processors, delivery partners, and support providers.

3.2 Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.


Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


Your Choices and Rights

5.1 Account Information

You can review and update your account information within the Fasty app or website.

5.2 Communication Preferences

You can opt out of receiving promotional communications at any time.


6. Cookies and Third-Party Technologies

Fasty and its partners use cookies and similar technologies on apps, websites, emails, and advertisements.

Cookies are small text files stored on your device and are used for:

  • Authenticating users
  • Remembering user preferences and settings
  • Determining content popularity
  • Measuring advertising effectiveness
  • Analyzing traffic and user behavior

Third parties may also use cookies and tracking technologies to provide analytics and advertising services.